Ref: C20-RMR-11-04-01, 12 November 2020
This status report uses the framework developed by CEER in its Roadmap to 2025 Well-Functioning Retail Energy Markets. This Roadmap analyses 25 metrics developed in CEER’s 2017 Handbook for National Energy Regulators and creates a process of performing a self-assessment so that, using these metrics, NRAs can assess the health of their own retail energy markets and identify gaps between the current state of the market and where they want the market to be. By identifying these gaps, NRAs can target improvements and seek ways to achieve those improvements.
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C20-CRM-138-04, 14 October 2020
This CEER document shares with the public CEER’s 6 October 2020 response to the European Commission’s Public Consultation on the EU’s new ‘consumer agenda’

Ref: C19-IRM-020-03-14, 03 March 2020
This document presents CEER’s recommendations on dynamic price implementation, with a view to transposition into national laws of the provisions in Directive (EU) 2019/944 of 5 June 2019, on common rules for the internal market for electricity and amending Directive 2012/27/EU, related to the entitlement to a dynamic electricity price contract. This documents addresses: the general design of dynamic price contracts, including the reference price; information and customer protection; monitoring and enforcement; and potential barriers to dynamic price implementation.
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13 October 2020
CEER and the European Consumer Organisation (BEUC) have renewed our Vision for Energy Consumers with a horizon to 2030. Looking ahead to 2030 and the EU’s 2050 sustainability and climate neutrality objectives, CEER and BEUC envision a future where effective policies and frameworks ensure that consumer rights are promoted and protected, whilst delivering these objectives. The core principles of our original 2020 Vision – reliability, affordability, simplicity, protection and empowerment – are timeless and universal, and now reflected in Europe’s energy laws. The new CEER-BEUC 2030 Vision for Energy Consumers includes our newest principle, inclusiveness, to ensure no one is left behind in the energy transition. The renewal and expansion of our core principles are driven by the deep transformation of our society and economy towards a decarbonised and sustainable future.