CEER Training on Retail Markets - Monitoring Competition and Consumer Policy

23 - 24 June 2015, Brussels


Course Organisation

Designed for:

Experts with previous experience in retail market monitoring and consumer rights and protection

Programme overview:

  • Explore the fundamentals of measuring successful retail competition in practice
  • Examine cases studies of retail market monitoring which cover aims, features, indicators, tools and methodologies applied in different countries
  • Review the key aspects of consumers and energy policy, consumer rights and protection
  • Discuss the implementation of regulatory tools and tasks of market participants to protect and empower consumers rights and regulation
  • Participate in discussion and group work to apply learning from these issues

With lecturers from ACER, NRAs and research and academia, this course provides participants with a unique opportunity to exchange knowledge with experts in retail market monitoring and consumer rights and protection.

Download the draft programme of the course
- CEER members: €960 (or 2 training credits)

- CEER non-members: €1,200  

Course fee includes lunches, coffee breaks during the course and one group dinner, not including travel and accommodation costs.

This course is only open to participants from National Regulatory Authorities. Priority is given to CEER members.

Cancellation policy:

- Should you be unable to attend, a substitute delegate is welcome at no extra charge.

- No course fee will be applied if written cancellation requests are received at least 3 days before the first day of the course. Full course fees will be applied for cancellation requests received after this deadline.

CEER has blocked a number of hotel rooms with special corporate rate with Best Western Premier Park Hotel Brussels .

Rates (incl. VAT + breakfast, excl. city tax) for single room: €139.

21 Avenue de I'Yser, 1040 Brussels
tel +32 2 735 74 00

If you would like to book a room in this hotel with this special rate, please fill in the reservation form below and send directly to Best Western Premier Park Hotel: reservation@parkhotelbrussels.be.

For other suggested hotels near CEER office, please consult the list below.

Reservation form Best Western Park Hotel

Other suggested hotels in Brussels

The course will take place at CEER office.


Securex Building
Cours Saint-Michel 30a, box F (5th floor)
B - 1040 Brussels, Belgium

For details on how to reach CEER, please click
here .

For other questions on the course, please contact us: anh.tran@ceer.eu, or by phone +32 2 788 73 49.

Registration is extended until 15  June 2015.